What is Telstra Calling for Office 365?
Telstra Calling for Office 365 (TCO365) is cloud-based voice calling, bringing together the best of Microsoft's cloud collaboration tools with Telstra's premium network and services expertise.
Telstra is Microsoft's preferred calling provider in Australia.
Telstra Calling for Office 365 allows you to make calls both internally to your workmates and externally to customers or suppliers no matter where in the world you are.
Make the world your office! As long as you have a device with internet access, you have access to Telstra Calling for Office 365.
- All of your technology and tools, in one easy to manage place.
- Remove the complexity of managing multiple system
- The best in security and compliance standards
Simplicity for peace of mind
- Deploy, manage and scale with ease.
- Financial flexibility
- Dedicated network specialists
The best of both worlds
- Co-created by the most innovative market leaders; Telstra and Microsoft
- Telstra's world class network
- Microsoft's expertise in software
How does it work?
Telstra will provide each of your team their own unique phone number which is linked to their Microsoft Teams account; your employees have access to all traditional phone system features in addition to Microsoft's collaboration suite from anywhere, on any device.
Our team will support you every step of the way to map out the solution, ensure you retain your key contact numbers, and limit disruption during the rollout.
The great thing is - in order to access your phone system, video chat, instant messages or collaboration tools - all you need is one app and access to the internet
Features of Telstra Calling for Office 365
Enterprise level Security
Microsoft's online security and compliance systems are best in class. Breathe easily knowing that your data is being protected by the experts.
Full voice functionality
All of your favourite call handling functions catered for, like hold, transfer, forwarding and voicemail, with the added bonus of audio and video conferencing.
Better workplace communication
Cut down on the volume of emails cluttering your inbox and get answers faster; See who in your team is available, and contact them through your preferred channel: voice, video calling or chat.
All of your key business tools like Word, Excel and Powerpoint are brought together under one single business number, along with cloud data and file storage.
Make and receive local, long distance, mobile, audio or video calls whether you're in the office, on the road, or relaxing at the beach, with One business number.
Workers can relax knowing that they can keep their privacy by no longer giving out their personal mobile number, or carry two phones with them all the time.
Administration made easy
Telstra Calling for Office 365 is completely managed through your Office 365 Admin Portal, making IT admin quick and simple to carry out.
Monitor your team's compliance, provide training and maintain quality assurance with call recording.
Call reporting and analytics
Gain insight into your clients behaviours by making the most of call reporting analytics for inbound phone calls.
Make the most out of your investment by adding Contact Centre functionality using Teams Calling.
Create custom greetings and music for customers waiting on hold, as well as shared voicemail.
Not ready to move your entire business to the cloud?
No problem, we often build hybrid solutions that allow you to keep a traditional desk phone, and just move your phone lines to the cloud, meaning that in the event that you need to work from home, you can simply unplug your desk phone, take it home with you and remain connected.
Alternatively, we can connect your on premises voice environment to the Microsoft Cloud using managed gateways.
Are you currently in a Telstra contract?
That's fine too! Telstra Calling for Office 365 allows you to keep your currently negotiated calling rates.
Remove the hassle of multiple bills for your conferencing, call recording, voice, chat software, Office 365, etc; Streamline and control your communications expenses, by paying for your unified communications solution together on your Telstra bill.
Why Choose TCO365
Telstra is Australia's fastest, premium network carrier at the cutting edge of communications and innovative technology, which makes them Microsoft's preferred voice calling provider for Office 365 in Australia.
Telstra seamlessly links their superior voice capability with Microsoft's cloud for a calling experience like no other.
As both a Telstra Enterprise partner and a Microsoft Gold partner, you can rest assured that you are in the hands of the experts.
Your dedicated Business Technology Advisor will be there from the start to the finish, from building the solution with you, through the deployment and finally providing ongoing, unlimited support to you once your solution is live.
Your dedicated Project Manager will coordinate the entire rollout, and keep you up to date every step of the way with.
Lastly, our qualified, trusted team of Technicians will ensure that your system is fully optimised for the unique requirements of your working environment.