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Our resource centre features webinar recordings, animated explainer videos, video blogs, articles and more.We'll always load our latest help tools, infographics, white papers and any other small business help tools with think will be valuable to your business.We hope you find what you're looking for. If you still have questions ask the Techwell team today, we'd love to help!

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Five Reasons Why You Should Use a Managed Service Provider

Managed services is the outsourcing of the day-to-day management of a company’s IT, but why should you use a Managed Services Provider? These days it’s imperative to stay on top of the constant changes in IT, from high performance demands to the pressure to deliver competitive IT functionality – IT systems are expected to meet high…

What is a Managed Service Provider?

‘Managed Service’ is a term that is rapidly becoming more prominent in the technology industry, but what does it actually mean? Put simply, a managed service provider (MSP) is a third-party company that remotely manages IT infrastructure and end-user systems on behalf of your business.   What is involved in being a Managed Service Provider? A good…

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5 ways Microsoft 365 E5 can keep your business secure

Whilst there is a growing understanding within business owners that staying up to date with the latest technology, software and hardware, can increase the productivity and efficiency of your business, there is still much to learn about protecting your business from cyber attacks.  According to a study conducted by the University of Maryland, a cyberattack…

Blogs

We love making our customers smile

$15k Government Cash Boost Grant!!! Are you looking to implement new innovations in your business this year, but you don’t have the funds? Maybe you are looking to introduce automated services or your website needs and overhaul.  If this is you, we have great news; The Government has a new program that provides eligible businesses…

5 things to consider before you relocate your office

5 things to consider before you relocate your office Relocating to a new office presents an exciting chance to enhance your small business. An office with new infrastructure and capabilities can boost employee productivity and business efficiency and minimise your move-in and set-up costs. It can also create an opportunity to leverage new technologies. Every…

Are you prepared for the next cyberattack?

There has never been a time when companies and organisations have been more at risk of having their data made public or stolen then through a cyberattack. Prevention is the key to defending against cybercrimes. Using the right technology, the majority of attacks, even the most advanced ones, can be prevented without disrupting the normal…

Why an IT and telecommunications audit should be a small business priority

IT and telecommunications auditing is a business priority that is often overlooked by small businesses. It might not seem like a necessity for already time-poor organisations, however reviewing past bills and current operational procedures ensures you are being billed at competitive prices. Also, cost analysis, service optimisation and account and project management support have enormous…

Tips and tricks to maintain a positive environment

We, as humans, are social animals. All of our daily activities revolve around other people, be it at work, with friends and family, your partner and / or kids. Unfortunately, the current environment has changed these activities completely. We are being forced to work from home, social distance from people and to self-isolate and for many of us…

Why choose the NEC SL2100 phone system for your business

As a small business, it can often be hard to know what technology is best for your business. At Techwell we have installed and service over 5000 phone systems for local small businesses. With many years in the industry, we’ve seen a common trend and that is small businesses need a phone system that is…

What are the major impacts of the NBN for my business?

What are the major impacts of the NBN for my business? Since the introduction of the nbn™ to the Australian business and consumer markets, there has been mixed reports on the service. Over time we have seen a steady increase in the performance of the network. But a big factor is being prepared or preparing…

What types of video can I create for my business?

What types of video can I create for my business?   Video is a marketing powerhouse for businesses because it supercharges your ability to increase your visibility in search engines, as well as your conversion rate of website visitors. But being comfortable with the need to incorporate video into your marketing strategy is one thing,…

Videos

Remote Support

  1. Enter in the 9 digit code your technician will give you.
  2. Launch the downloaded program, it may be in your Downloads folder.
  3. When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.

Please insert your code below

  1. Launch the downloaded program, it may be in your Downloads folder.
  2. Enter in the 9 digit code your technician will give you.
  3. When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.
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Compatible with Mac OS X Mavericks (10.9) or later

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