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Our resource centre features webinar recordings, animated explainer videos, video blogs, articles and more.We'll always load our latest help tools, infographics, white papers and any other small business help tools with think will be valuable to your business.We hope you find what you're looking for. If you still have questions ask the Techwell team today, we'd love to help!

7 steps for successful cloud migration

Seven steps for a successful cloud migration

Cloud migration, the process of transferring a company’s digital assets, services, databases, IT resources, and applications to the cloud, offers numerous benefits but is not without challenges. Businesses gravitate towards cloud migration for its potential to optimise costs, improve scalability and flexibility, and drive innovation and resilience. Diverse pricing models make it accessible for various…

Why CIOs are turning to MSPs

The role of CIOs in modern business operations and why they’re turning to MSPs for help

The role of the chief information officer (CIOs) in modern business operations has significantly evolved since its inception nearly 40 years ago. OrigiPreview Changes (opens in a new tab)nally focused on cost-effective management of IT systems, CIOs now play a crucial role in driving business transformation and strategy. Modern CIOs need a blend of personal…

Make employees your first line of defence against Phishing attacks

Why your employees are key to combatting phishing attacks

Cybersecurity has become a critical concern for businesses worldwide, and one of the most prevalent threats organisations face is phishing attacks. These deceptive emails aim to trick individuals into divulging sensitive information or downloading malicious software. While robust technical solutions, such as those provided by Techwell, play a significant role in combating such threats, a…


Cybersecurity providers

Why a single point of contact is critical for your cybersecurity solution

New attacks are constantly being released into the wild and wreaking havoc on businesses of all sizes. Every day, there’s a headline about a new cyberattack, a sophisticated malware strain, or a massive data breach. With this relentless onslaught of threats, how businesses approach cybersecurity becomes critical. However, to beef up their defences, many businesses…

A sustainable and secure approach to end-of-life device management

October is Cybersecurity Awareness Month, and a timely reminder of how important security is in our digital world. From accessing emails to conducting virtual meetings, mobile devices have transformed the way enterprises operate. However, the lifespan of these devices is limited, so we need to be sure they’re safely and responsibly handled during the disposal…

Is your MSP right for you?

Run this checklist when you’re looking for your IT provider

As businesses scale and adapt to technological advancements, the decision to partner with a managed service provider (MSP) is an investment in your company’s future. An MSP serves as an extension of your internal team, providing key IT capabilities from cloud management to cybersecurity. As you evaluate potential MSPs, it’s critical to keep your business…

Managed IT

Why are managed IT services essential for your business?

Effective IT services are vital for businesses today, especially with the rise of remote and hybrid working. You need to make sure that your organisation has the right support in place, regardless of the scale of your business. Many companies opt to manage their IT services provision internally but sometimes this isn’t possible and sometimes…


Why is Mobile Security Important & How To Protect Yourself

Mobile devices have become an important part of our lives. We use them to stay connected with friends and family, check the news, and shop for the latest trends. With so much personal information stored on our phones, it’s important to take steps to protect ourselves from mobile security threats. In this blog post, we…

A Cyber Security

How Often Do You Need a Cybersecurity Audit?

Every year, cyber fraud costs Australian businesses $33 billion dollars. And that’s only the self-reported losses – losses that are unreported could be double this amount. It’s hard to say what is the true cost to the business owner. Leaked customer details, hijacking of websites, stealing client payment information, lack of trust in your business…


PSTN & ISDN: What Are The Differences?

Difference Between PSTN & ISDN Much like any other form of technology, telecommunication networks have evolved and developed over time to meet new demands, requirements and functionalities. From basic analogue technology to modern-day video conferencing and messaging, phones have changed rapidly over the past few decades in Australia. We’ve covered all you need to know…

microsoft teams calling

Westpac Switches from Phone Systems to Microsoft Teams Calling

Westpac has become the first bank in Australia to replace their PABX and dedicated VoIP systems with Microsoft Teams Calling. Over 5000 branch office staff have been provided with iPhones in addition to the Microsoft Teams Calling application. The deployment was completed in August 2021 and fully operational across Westpac’s 840 branches. Westpac are Australia’s…


Remote Support

  1. Enter in the 9 digit code your technician will give you.
  2. Launch the downloaded program, it may be in your Downloads folder.
  3. When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.

Please insert your code below

  1. Launch the downloaded program, it may be in your Downloads folder.
  2. Enter in the 9 digit code your technician will give you.
  3. When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.
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