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IT Services
Gold Coast

Explore Our IT Services & IT Security Audits

Not all business internet providers are the same; Techwell's superior service, products and solutions are the perfect way to ensure that your business will run securely and smoothly.

IT Cloud Solutions & Services

What are Cloud Services?

Cloud-based technology solutions offer online data storage and accessibility, so your staff can access your business wherever they are. But it's more than this! 'The cloud', as it is known, offers a wide range of benefits for your business that you may not have considered before. Chat to our team about our IT Cloud Solutions - Gold Coast and beyond.

Advantages of the Cloud Solutions for your business

Through the cloud, you and your colleagues can collaborate with anyone from virtually everywhere through your desktop and mobile devices. Whether your staff are overseas, working from home or from the office, they have access to everything they need to be immediately connected and remain productive.

The flexible infrastructure of the cloud also means your technology solution will be easily scalable. This is a big advantage of cloud solutions as opposed to using traditional phone lines, making the cloud ideal for when your business grows and expands.

The Techwell difference

Techwell has an experienced team of IT professionals who always keep up-to-date with the ever-changing technology field. The solutions that may have been implemented a few years ago may now be obsolete, costing you too much, or pose a security risk.

We can help increase efficiency, increase uptime and help meet your business and budget objectives with our cost-effective cloud solutions, while protecting your data with 24/7 system monitoring.

Techwell can also hook up your Office Professional telephone and communications software through the cloud, meaning your team can take advantage of useful tools such as instant messaging, data synchronisation and mobility integration. It all helps you and your team work better and smarter together.

Unlike many others, we take the time to come to you on-site and get to know you and your business in-depth so the solutions we offer are specially tailored to your business now and into the future.

Wi-Fi Solutions

If you want a high-speed, easily accessible internet solution that can be used across multiple devices, then we can help you implement the right one. Businesses use Wi-Fi in all different ways. From providing a single in-office connection for your internal team to providing a large amount of customers or guest free Wi-Fi when they check into your business, whatever your Wi-Fi needs, we can help.

Simple Wi-Fi Connections

Not only this but entrusting the management of your IT systems to a reputable company such as Techwell allows you to focus your efforts elsewhere - wherever matters most. Our IT management style is proactive, meaning we quickly diagnose and correct any issues with your systems before they begin to affect your daily comings and goings.

Whether you're a small business managing an online presence or have multiple users engaging in online video conferencing, large file sharing, heavy internet usage, cloud service and overseas calling, and everything in between, we have Wi-Fi bundles that suit you.

Offering your customers or guests free Wi-Fi

 

In this new era of technology and communication, most customers have come to expect free wireless internet.

Some customers will pick the cafe or restaurant based on whether or not they have free Wi-Fi. In providing free Wi-Fi, you are much more likely to encourage an extended customer visit and repeat business.

In the accommodation industry, offering free Wi-Fi is simply a must if you wish to remain competitive and relevant.

Whilst the more densely populated or metropolitan areas are covered by 4G and 5G internet, Wi-Fi usually offer faster speeds and connection, and don't tend to have as strict usage limitations. Wi-Fi can also be implemented in areas where mobile internet isn't available.

Our Managed IT solutions give our customers the freedom to focus solely on their business, and spend less time dealing with technical issues.

 

At Techwell we have the skills, expertise and capability to take care of all of your technological requirements, whether it be desktop management, cyber security, cloud based solutions or software applications, we have you covered.

IT support you can rely on

Our team can turn your strategies and plans into action through our ICT professional services, with full integration into your business to boost your performance.

We offer real-time services that continually monitor your IT environments and maintain optimum conditions, providing you with a weekly report to keep you informed on the state and performance of your network.

We can also include support options allowing our online chat team to work with you to fix problems, make changes, and review your network as required.

If you want a team of professionals who genuinely care about your business working on your side, get in touch with Techwell today.

System Monitoring Solutions

IT plays such a critical role in your business operations, which is why Techwell can help you monitor and maintain its performance.

Around the clock system monitoring

 

With our online 24/7 monitoring service, you'll no longer be in the dark when it comes to your IT environment. Our service will alert you immediately if a problem arises, giving you time to respond to minimise disruptions.

In many cases, our monitoring services will let you know of potential hardware failures before they occur, potentially avoiding any impact to your business.

Our IT Service Team are Here for You

 

Occasional IT issues are a reality for all businesses. However, you never have to worry as we work closely with you to resolve any problems, offering unlimited logged support queries.

We will always endeavour to diagnose and resolve your IT issues on the spot, with 76% being resolved with our intervention in the first 15 minutes. For more complex issues, where necessary, we can access your machine remotely and resolve the issue ourselves.

Less Downtime Means More Productivity

 

We work closely with you via chat services to resolve whatever issues you or your team may come across. If required, we can remotely log into your machine and provide assistance directly via our monitoring software, which gives us access to take control and resolve the issue.
Call 1300 350 292