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PSTN & ISDN: What Are The Differences?

Difference Between PSTN & ISDN Much like any other form of technology, telecommunication networks have evolved and developed over time to meet new demands, requirements and functionalities. From basic analogue technology to modern-day video conferencing and messaging, phones have changed rapidly over the past few decades in Australia. We’ve covered all you need to know…

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Westpac Switches from Phone Systems to Microsoft Teams Calling

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Westpac has become the first bank in Australia to replace their PABX and dedicated VoIP systems with Microsoft Teams Calling. Over 5000 branch office staff have been provided with iPhones in addition to the Microsoft Teams Calling application. The deployment was completed in August 2021 and fully operational across Westpac’s 840 branches. Westpac are Australia’s…

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How To Prepare for Ransomware Attacks: 5 Questions to Ask Yourself

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In 2020, there was a successful ransomware attack every eight minutes. The threat of a ransomware attack is growing more prodigious everyday, and we need to be alert and proactive to protect ourselves from more high-impact attacks. So what questions should you be asking, and what steps can be taken to mitigate the impact of…

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Scam Text Messages: What Are They & How to Stop Them

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Why you’re being inundated with so many scam messages? Australia is rife with conversation about the inundation of scam text messages we have all experienced recently; but why is it happening, and what you can do about it? Some scam text messages are easy to spot, with terrible typos and spelling or obviously fake website…

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7 Reasons Why Hackers Hack & How to Prevent It

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Why Do Hackers Hack? By the end of 2025, there will be more than 75 billion devices connected to the internet, and every single one of them will be vulnerable to hackers. In 2019 an average of 4,800 websites were compromised each month and we can expect this number to continue to rise; but what…

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The Impact of the Work Environment Due to COVID-19

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It’s no secret that COVID-19 has changed so many things, for so many people, in such a small amount of time. Here in Australia, it has exponentially changed the way we work, how we work and where we work. This has come as a shock to some businesses who were unprepared for employees to have…

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Five Reasons Why You Should Use a Managed Service Provider

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Managed services is the outsourcing of the day-to-day management of a company’s IT, but why should you use a Managed Services Provider? These days it’s imperative to stay on top of the constant changes in IT, from high performance demands to the pressure to deliver competitive IT functionality – IT systems are expected to meet high…

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What is a Managed Service Provider?

‘Managed Service’ is a term that is rapidly becoming more prominent in the technology industry, but what does it actually mean? Put simply, a managed service provider (MSP) is a third-party company that remotely manages IT infrastructure and end-user systems on behalf of your business.   What is involved in being a Managed Service Provider? A good…

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5 ways Microsoft 365 E5 can keep your business secure

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Whilst there is a growing understanding within business owners that staying up to date with the latest technology, software and hardware, can increase the productivity and efficiency of your business, there is still much to learn about protecting your business from cyber attacks.  According to a study conducted by the University of Maryland, a cyberattack…

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